Privacy Policy
EPrivacy Policy
Effective Date: 11/08/26
Element Design FL LLC ("Element Design FL," "we," "us," or "our"), located in Cape Coral, Florida, is the data controller of the personal information described in this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit elementdesignfl.com (the "Site") or otherwise interact with our business, including through our social media pages, email communications, WhatsApp Business, and consultation forms.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
Device and usage information. When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, general location (city/region level), time zone, and how you interact with the Site (pages viewed, referring website, and search terms used to find us). We refer to this as "Device Information."
Information you provide directly. We collect personal information you choose to share with us, which may include:
Name, phone number, and email address (consultation requests, contact forms, WhatsApp)
Mailing or project address (for design consultations and proposals)
Project details and design preferences you share with us
Payment-related information when you make a payment (see Section 5)
Photos of your project, submitted by you or taken by us during the course of a design or installation project (subject to the terms of your signed design agreement)
Information from third parties. We may receive limited information about you from lead-generation platforms you use to contact us (such as Thumbtack, Houzz, or Google Business Profile), consistent with those platforms' own privacy policies.
2. Cookies and Advertising Technologies
We use cookies and similar tracking technologies, including the Meta (Facebook/Instagram) Pixel and Google Ads conversion tracking, to understand how visitors use our Site, measure the performance of our advertising campaigns, and show relevant ads to people who may be interested in our services. These tools may collect information about your visit to our Site and other websites for advertising and analytics purposes.
You can control cookies through your browser settings. Note that disabling cookies may affect how the Site functions. You may also manage ad personalization directly through your Google or Meta account settings.
3. How We Use Your Information
We use the information we collect to:
Respond to consultation requests and provide design proposals
Communicate with you about your project, including by phone, email, text/SMS, and WhatsApp
Send newsletters or marketing communications, where you have opted in (managed through our email platform, Systeme.io) — you may unsubscribe at any time using the link in any email we send
Process payments and maintain business records
Improve our Site, services, and advertising effectiveness
Detect and prevent fraud or misuse of our Site
Comply with legal obligations
4. Portfolio and Marketing Use of Project Photos
Where you have signed a design agreement with Element Design FL that authorizes it, we may use before, during, and after photos of your project — along with related 3D concept renderings — in our portfolio, website, social media, and other marketing materials. We do not publish your home address or other personally identifying contact information alongside these photos without your separate written consent.
5. Payment Information
When you make a payment to Element Design FL (by Zelle, check, credit card, or bank transfer), we collect the information necessary to process and record that payment. We do not store full credit card numbers on our systems; card payments are processed through our third-party payment processor, which maintains its own security and privacy practices.
6. Third-Party Service Providers
We share information with trusted third-party service providers who help us operate our business, including:
Website hosting and site builder (Hostinger)
Email marketing and CRM (Systeme.io)
Advertising platforms (Meta, Google)
Design and manufacturing software (Mozaik Manufacturing) — used internally to prepare your project specifications
Communication tools (WhatsApp Business)
These providers only receive the information necessary to perform their services and are not authorized to use your information for their own independent purposes.
We do not sell your personal information.
7. Your Rights
If you are a resident of the European Economic Area (EEA), you have rights under the GDPR, including the right to access, correct, delete, or restrict the use of your personal information, and the right to data portability and to object to certain processing.
If you are a resident of the United States, you may also contact us to request access to, correction of, or deletion of your personal information, and we will respond consistent with applicable law.
To exercise any of these rights, contact us at contact@elementdesignfl.com.
8. Children's Privacy
The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
9. Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, and comply with legal obligations.
10. Links to Other Websites
Our Site may contain links to third-party websites that are not owned or controlled by Element Design FL. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Legal Disclosure
We may disclose information we collect if required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of you or others, investigate fraud, or respond to a government request.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised effective date.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict of laws principles.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, contact us at:
Element Design FL LLC Cape Coral, Florida Email: contact@elementdesignfl.com